NDIS disability services in Western Sydney
Help at home, out in the community and with the harder parts of the day. One registered provider, based in Colebee, and the same support worker every visit. You explain things once, not to a new face each week.
- Registered NDIS provider (4-GWVHCEY)
- Same support worker every visit
- Agency-managed, plan-managed and self-managed participants
Eight ways we can help
Every plan is different, and so is every person. Start with the support you need now. We’ll talk through the rest on the phone.
Daily living & personal care
Showering, dressing, meals, medication prompts and the jobs around the house. Same worker, same time, every visit.
Daily living support →Community participation
The pool, the library, a cooking class or the footy. You choose what you want to do. We make sure someone turns up for it.
Community participation →Life skills & group activities
Cooking, shopping, budgeting and getting around, practised in real places at your own pace.
Life skills →High intensity supports
Complex bowel care, catheter care, wound care, PEG feeding, medication management, and dementia and behaviour support.
High intensity supports →Support coordination
Help understanding your plan, choosing providers and setting up service agreements.
Support coordination →Allied health & therapy support
Your own therapists set the goals. Your support worker helps you practise them at home, between appointments.
Allied health support →Supported independent living (SIL)
Support in a shared home, day and night, from a provider registered to deliver SIL. Call us to talk about current availability.
Supported independent living →Respite for families & carers
A familiar support worker steps in at home or out in the community, so the person who usually cares can take a break.
Respite care →The right person, not whoever is free
Before any support begins, we learn how you communicate, what your routine looks like and what matters most. Then we find the person who fits.
Our founder, Shazia Begum, has worked alongside people living with disability for more than 15 years. Complex needs are part of everyday work for our team, and families get updates as standard.
Support that fits your routine
Your times, your way of doing things, your say. If something isn’t working, tell us and we’ll change it.
You hear from us first
Carer updates are standard. You shouldn’t have to ring around to find out how the day went.
No rework for you
Clear service agreements, invoices that match them, and a straight answer on whether we can staff a request.
For referrers →Four steps. No long forms.
Call or send an enquiry
A 15-minute conversation. We want to understand what you actually need.
We listen
Your situation, your goals, what matters most. You explain it once, not to five different people.
We match
The right support worker, not whoever is free. Someone who suits your needs and the way you communicate.
Support starts
First visit, on time, with the person we discussed. We check in and adjust as you go.
Help beyond your NDIS plan
Plain-English information and services you can book without NDIS funding.
Conditions we support
What support can look like for different conditions, written in plain English. General information only, not medical advice.
Conditions we support →Free guides & booklets
Short, practical guides for participants and families to download and keep.
Free guides →Private services
Cleaning, home reorganising and private nursing, booked directly. Prices are written down before anything is booked.
Private services →Based in Colebee, working across Sydney
Our team is strongest across North West and Western Sydney. If you’re further out, ask anyway. We’ll tell you on the first call whether we can staff it.
Questions families ask us
Is Kinship Uniting Services a registered NDIS provider?
Yes. Kinship is registered under NDIS registration 4-GWVHCEY, Registration Group 0104 (High Intensity), valid October 2025 to October 2028. You can check any provider’s registration yourself on the NDIS Commission’s Provider Register.
Can I use Kinship if my plan is agency-managed?
Yes. The NDIS says the parts of your plan that are NDIA-managed must be delivered by registered providers, and Kinship is one. We also support plan-managed and self-managed participants.
Will I have the same support worker every time?
That’s how we work. A named support worker starts with you and the same person keeps coming, so you don’t have to repeat your story or your routine. If anything changes, we tell you first.
Which suburbs do you cover?
We’re based in Colebee and support NDIS participants across Sydney, especially Blacktown, The Ponds, Marsden Park, Schofields, Quakers Hill, Box Hill, Kellyville, Rouse Hill, Stanhope Gardens, Riverstone and Windsor. If you’re further out, call and we’ll tell you plainly whether we can staff it.
Are NDIS budgets changing from 1 October 2026?
Some are. The NDIA says Social, Economic and Community Participation and Improved Daily Living Skills budgets will be reduced as plans are created or reassessed from 1 October 2026, or renewed from 1 February 2027. It also says high intensity supports and essential day-to-day help, such as eating, dressing, toileting, laundry, cleaning and medication, won’t be affected. Your own plan is the final word, so check it with your support coordinator or the NDIA.
Can I switch to Kinship from another provider?
Yes. The NDIS says you can change providers at any time if talking to them about your concerns doesn’t help. Check your current service agreement for any notice period, then call us and we’ll plan the start date with you.
How do I get started?
Call 0437 733 744 or send an enquiry. We’ll have a short conversation about what you need, then match you with the right support worker.
Ask us about NDIS support
Tell us a little about what you need. Someone from our Colebee team will get back to you to talk it through.
Let’s talk it through
A short phone call is usually the easiest way to start. Tell us what’s going on and we’ll tell you plainly whether we can help.
Registration 4-GWVHCEY. How to check any provider’s registration in two minutes.