Help around the house, so home stays home.
Kinship is funded under the Commonwealth Home Support Programme (CHSP) to provide domestic assistance to older people in Northern Sydney and the Southern Highlands. Cleaning, laundry and fresh bed linen, done by a support worker who comes back every visit.
- CHSP domestic assistance
- Northern Sydney and the Southern Highlands only
- Same support worker every visit
Domestic assistance, in two regions
Our CHSP grant funds one service: domestic assistance. It runs in Northern Sydney and the Southern Highlands, and nowhere else. We’d rather tell you that on the first call than after you’ve waited a week.
Domestic assistance
General house cleaning, vacuuming and mopping. Bathroom and kitchen cleaning. Laundry, changing bed linen and basic household tidying.
Northern Sydney
Including Hornsby, Ku-ring-gai, Lane Cove, North Sydney, Willoughby, Ryde, Mosman, Hunters Hill and the Northern Beaches.
Southern Highlands
Including Bowral, Mittagong, Moss Vale, Berrima, Robertson, Burrawang, Bundanoon and Fitzroy Falls.
Available via referral or partners
These supports are not funded through our CHSP grant, and we don’t deliver them under it. If you need one, ask us. We’ll point you to the right place, which usually starts with a My Aged Care assessment.
Personal care
Help with showering, dressing and grooming.
Social support
Company, conversation and accompanied outings.
Transport
Getting to appointments, the shops and community events.
Meals
Meal preparation and support with eating routines.
Specialised support
Complex care needs and clinical coordination.
Two other ways we may be able to help
Support at Home (home care)
Support at Home began on 1 November 2025. We’re applying to deliver it, and we’re not yet able to take Support at Home clients. Register your interest and we’ll contact you when that changes.
Register your interest →Paying privately
Anyone can book our cleaning, home reorganising and private nursing privately, wherever we can staff it. No referral and no funding needed. Prices are published, and the final price is confirmed in writing before any booking.
Private services →Four steps to CHSP domestic assistance
Contact My Aged Care
Call 1800 200 422 or visit myagedcare.gov.au and ask for an assessment.
My Aged Care →Get your referral
After the assessment you receive a referral code for the services you’re approved for.
Call Kinship
Ring 0437 733 744 with your referral code. We’ll talk through what you need and match a support worker.
Support begins
The first visit, on time, with the person we discussed. The same worker keeps coming after that.
Already have a My Aged Care referral? Call us directly on 0437 733 744 and we’ll start from there.
Ask us about aged care support
Tell us a little about what you need and where you live. We’ll tell you plainly whether we can help, and where to go if we can’t.
Questions families ask about aged care
What does Kinship provide under CHSP?
Domestic assistance only: house cleaning, laundry, changing bed linen and basic household tidying. It’s available in Northern Sydney and the Southern Highlands.
I live in Western Sydney. Can I get CHSP help from you?
Not under CHSP. Our grant covers Northern Sydney and the Southern Highlands only. My Aged Care (1800 200 422) can refer you to a CHSP provider in your area, and anyone can book our private cleaning, reorganising or nursing.
Do I need a My Aged Care referral?
Yes, for CHSP. Call My Aged Care on 1800 200 422 or visit myagedcare.gov.au to ask for an assessment. If you already have a referral code, call us on 0437 733 744.
Can you help with personal care, transport or meals?
Not under our CHSP funding. These are available via referral or partners. Ask us and we’ll point you to the right place.
Do you offer home care packages or Support at Home?
Not yet. We’re applying to deliver Support at Home and can’t take Support at Home clients at the moment. You can register your interest on our home care page.
Will it be the same support worker each time?
Yes. That’s how we work: the same support worker every visit, so you don’t have to explain your home and your routine to someone new.
CHSP domestic assistance is provided in Northern Sydney and the Southern Highlands, including Bowral, Mittagong and Moss Vale. Images are illustrative. To protect our clients’ privacy we never show real clients.
Not sure what you’re eligible for?
Call us and we’ll talk it through. If we’re not the right fit, we’ll say so and tell you where to go next.
Or call 0424 756 143. My Aged Care: 1800 200 422.