0437 733 744
Get support

Talk to a real person about what you need

Call, email or send the form below. You don’t need to have it all worked out. Tell us what’s going on and we’ll tell you plainly whether we can help, and where to go if we can’t.

  • Registered NDIS provider — 4-GWVHCEY
  • CHSP domestic assistance in Northern Sydney and the Southern Highlands
  • Private cleaning, home reorganising and nursing
Ways to reach us

Pick whatever feels easiest

No forms needed to start a conversation. A phone call is usually quickest.

Phone

Call us

Speak directly with our team.

Office and enquiries: 7am to 7pm. Existing clients: after-hours support is available 24/7. Call 0437 733 744.

0437 733 744

0424 756 143

Email

Email us

Write to us any time. Include a phone number if you’d like a call back.

info@kinshipunitingservices.com
Head office

Colebee, Western Sydney

39 Victory Road, Colebee NSW 2761. Our team is local to Western Sydney.

Open in Google Maps →
National Relay Service

Deaf, hard of hearing or speech impaired?

Contact us through the NRS and ask for 0437 733 744.

Send an enquiry

Send us a message

A few details is enough. Tell us who the support is for, roughly where you live and what’s on your mind. If it’s easier to talk, call instead.

Name
Services

We use your details only to respond to your enquiry. See our privacy policy.

What happens next

What happens after you call

Step 1

We listen

A short conversation, around 15 minutes. Your situation, your goals, what matters most. No pressure.

Step 2

A straight answer

We tell you whether we can staff your suburb, your times and your level of need. If we can’t, we say so.

Step 3

We match a worker

The right support worker, not whoever is free. Supports, hours and rates are agreed in writing before we start.

Step 4

Support begins

The first visit, on time, with the person we discussed. The same worker keeps coming, and we check in as you go.

Aged care (CHSP) needs a My Aged Care referral first. Call My Aged Care on 1800 200 422.

Who it’s for

Who are you getting in touch for?

NDIS

Me, or someone in my family

Daily living and personal care, community participation, life skills and high intensity supports.

NDIS services →
Aged care

An older parent or partner

CHSP domestic assistance in Northern Sydney and the Southern Highlands.

Aged care →
Referrers

A participant or client

For support coordinators, plan managers, insurers and discharge teams.

For referrers →
Private

Help at home, paid privately

End-of-lease and spring cleaning, home reorganising and private nursing.

See prices →
FAQ

Before you get in touch

Do I need an NDIS plan before I call?

No. Call us whether you have a plan, are waiting on one, or aren’t sure what you’re eligible for. We’ll talk it through.

What should I have ready?

Nothing formal. If you have them handy, your suburb, how your plan is managed (agency, plan or self-managed) and the kind of support you’re after help us give you a quicker answer.

Can someone contact you on my behalf?

Yes. A family member, carer, advocate, support coordinator or plan manager can call or email for you.

I’m deaf, hard of hearing or have a speech impairment. How can I reach you?

Use the National Relay Service and ask for 0437 733 744: Voice Relay (Speak and Listen) 1300 555 727, TTY 133 677, or SMS relay 0423 677 767. You can also email info@kinshipunitingservices.com.

Do you work with agency-managed participants?

Yes. We’re a registered NDIS provider (4-GWVHCEY), so we work with agency-managed, plan-managed and self-managed participants.

I want to make a complaint or give feedback. Where do I go?

You can call or email us, or see our complaints and feedback page for every option, including the government bodies you can go to directly.

Not sure where to start?

That’s normal. Call us and we’ll talk it through. A short phone call is usually the fastest way to a clear answer.

Registration 4-GWVHCEY. How to check any provider’s registration in two minutes.

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