Support coordination in Western Sydney
A support coordinator should know your plan, know what’s been used and call before you have to chase them. Our job is to help you understand your plan, choose providers that suit you and keep things moving.
- Registered NDIS provider (4-GWVHCEY)
- You choose your providers, always
- Agency-managed, plan-managed and self-managed participants
Help to use your plan with confidence
We give you the information. You make the decisions. Over time, the aim is for you to manage more of it yourself.
Understanding your plan
Your support budgets, what you can use funding for, and what can be claimed when.
Choosing providers
Finding providers who suit how you want your supports delivered, and when you need a registered one.
Service agreements
Help setting them up and understanding what providers can charge before you sign.
Is it working?
Regular check-ins on whether your supports are working, and a plan for when something goes wrong.
Ready for your next plan
Keeping track of what’s been used and what’s changed, so you go into a reassessment prepared.
Beyond the NDIS
Connecting you with community and mainstream services, not only NDIS-funded ones.
For participants with coordination in their plan
If support coordination isn’t in your plan yet, the NDIS says you can ask for it. We can talk through whether it might help before your next plan meeting.
You stay in charge
You choose your providers, including providers other than Kinship. Our job is to give you straight information, not to steer you.
One number to call
When something changes or a provider falls through, you have someone who already knows the plan.
Different jobs, same team
A plan manager keeps track of the funding. A support coordinator helps with the supports. We work alongside yours.
For referrers →Four steps. No long forms.
Call or send an enquiry
A 15-minute conversation about your plan and what isn’t working.
We listen
Your goals, your current providers, what matters most. You explain it once.
We agree the plan
A service agreement that sets out what we’ll do and how often we’ll check in.
We get moving
Providers found, agreements in place, and regular check-ins from there.
Support coordination near you
Based in Colebee and working across Sydney, strongest in the North West. If you’re further out, ask anyway. We’ll tell you on the first call whether we can help.
Questions about support coordination
What does a support coordinator do?
The NDIS describes a support coordinator as someone who helps you use your plan: understanding your supports, choosing the right providers, connecting with community and mainstream services, and building your confidence to manage your supports yourself.
How is a support coordinator different from a plan manager?
A plan manager helps keep track of your funding and pays invoices. A support coordinator helps with your supports. Many people use both.
How do I get support coordination in my plan?
The NDIS says you can ask for funding for a support coordinator in your plan if you’d like to work with one. Raise it at your plan meeting or reassessment.
If Kinship coordinates my plan, do I have to use Kinship for other supports?
No. You choose your providers, and that includes providers other than Kinship. We’ll give you straight information so you can decide.
Can I change support coordinators?
Yes. The NDIS says you can change providers at any time if talking to them about your concerns doesn’t help. Check your current service agreement for any notice period.
How do I get started?
Call 0437 733 744 or send an enquiry. We’ll have a short conversation about your plan and what you need, and tell you plainly whether we can help.
Other ways we can help
Daily living & personal care
Personal care, routines, meals and help around the house. Same worker, same time.
Daily living support →Community participation
Outings, classes, sport and groups you choose, with the same worker each time.
Community participation →High intensity supports
Complex bowel care, catheter care, wound care, PEG feeding, medication management, and dementia and behaviour support.
High intensity supports →Life skills & group activities
Cooking, shopping, budgeting and getting around, practised in real places.
Life skills →Ask us about support coordination
Tell us a little about your plan and what you need help with. Someone from our Colebee team will get back to you to talk it through.
Let’s look at your plan together
A short phone call is usually the easiest way to start. Tell us what’s going on and we’ll tell you plainly whether we can help.
Registration 4-GWVHCEY. How to check any provider’s registration in two minutes.