If you self-manage your plan, or help someone who does, NDIS claims now have a clock on them. Receipts can pile up on the kitchen bench for months, and two changes mean it now pays to claim quickly.
As at 5 October 2026. General information only, not legal, financial or medical advice. Rules can change, so check the official sources below.
In short
- From 15 October 2026, claims made more than 90 days after a support was delivered get extra checks, and may be held for up to 28 days.
- From 1 December 2026, claims must be made within 90 days of the support being delivered. Until now the limit was 2 years.
- This affects self-managed participants, plan managers and providers.
What’s changing with NDIS claims
The NDIA says that from 15 October 2026, it will do extra integrity checks on older claims. Older claims are harder to verify, because the evidence can be harder to find. Claims made within 90 days go through the usual process.
For an older claim, the NDIA may ask for more information or evidence before paying. If a claim is rejected, it will tell you why.
Then, from 1 December 2026, the new NDIS laws set a firm limit: claims must be submitted within 90 days of delivering a support.
Who it affects
Self-managed participants claiming back money they’ve already paid, plan managers paying invoices, and providers. Faster claiming also means self-managed participants get their money back sooner.
What you can do now
- Pick a regular claiming day, once a week or once a fortnight, and stick to it.
- Keep invoices, receipts and notes together in one place. The new laws will also set record-keeping periods: 3 years for participants, 5 years for nominees and 7 years for providers.
- If your plan is plan-managed, send invoices to your plan manager as soon as they arrive.
- If anything is already close to 90 days old, submit it now.
How Kinship can help
Paperwork is the part of the NDIS nobody signs up for, and it lands on top of everything else you’re already carrying.
Kinship Uniting Services is a registered NDIS provider (4-GWVHCEY) and has worked in disability and aged care since 2017. If you use our NDIS services, we’re happy to answer any questions about our own invoices. You can also see the areas we cover.
If you’d like us to help with this, call 0437 733 744 and we’ll talk it through. Or send us a note through our get support page, whichever is easier for you.
Ask us: got a question about this change? Email info@kinshipunitingservices.com or call 0437 733 744, and we’ll answer it in plain English.
Common questions
When does the NDIS 90-day claiming limit start?
From 1 December 2026, NDIS claims must be submitted within 90 days of a support being delivered.
What happens to older NDIS claims from 15 October 2026?
Claims submitted more than 90 days after a support was delivered get extra integrity checks and may be held for up to 28 days. The NDIA may ask for more information before paying, and will tell you why if a claim is rejected.
How long do I need to keep NDIS records?
The new laws will set record-keeping periods of 3 years for participants, 5 years for nominees and 7 years for providers. The NDIA says more information is coming about which records to keep.
Official sources
- NDIA: Increasing integrity checks on older claims (5 October 2026)
- NDIA: Securing the NDIS for future generations
- Department of Health, Disability and Ageing: About the changes to the NDIS (updated 2 October 2026)
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Kinship Uniting Services, 39 Victory Road, Colebee NSW 2761
Registered NDIS provider 4-GWVHCEY