Free Guides & Booklets
Plain-English guides to the NDIS, aged care and everyday health. Read them here, or download a PDF to print, keep on the fridge or pass on to family. They’re free, and you don’t need to sign up.
- Free, no sign-up or email needed
- Checked against official government sources
- Download and print, or share the link
From applying to choosing a provider
Six guides that follow the NDIS in order. Start wherever you are.
How to apply for the NDIS
Who can apply, who can help, and the evidence that counts.
After you apply for the NDIS
What the NDIA does with your application, and what each answer means.
Your NDIS planning meeting
How to prepare, what to bring and the questions worth asking.
Understanding your NDIS plan
Your budgets, the rules attached, and what’s changing.
Changing your NDIS plan
How a plan changes, who can ask, and how decision reviews work.
Choosing an NDIS provider
Registered or unregistered, the 2026 changes, and red flags.
Help at home, and help for you
For older people getting started with aged care, and for the family members doing the caring.
Aged care help at home
My Aged Care, the free assessment, and CHSP and Support at Home explained.
Looking after yourself as a carer
Carer Gateway, counselling, planning a break and carer payments.
The practical things nobody explains
Who to call, what you’re entitled to, and what to do when something isn’t right.
Continence support
Who to talk to, CAPS and NDIS funding, and choosing products.
Complaints and your rights
How to raise a concern about NDIS or aged care support, and finding an advocate.
A gentle guide to hoarding
What helps, what backfires, staying safe, and where to get support.
Payments and concessions, explained plainly
What you may be entitled to, who decides, and the evidence you’ll need.
Disability Support Pension
Who can get it, the medical evidence, how to claim and current rates.
Concession and Health Care Cards
Which card fits, who can get each one, and what it can save.
Guides for the people who refer
For support coordinators, plan managers, insurers and case managers, discharge planners, GPs and aged care professionals. Short, practical and checked against official sources, with a checklist you can print or pass on.
Finding providers who show up
The 2026 changes, red flags, a vetting checklist and how to brief a provider.
Clean invoices and fewer disputes
90-day claims, record keeping, service agreements and clean invoices.
Home support during recovery
Home support during recovery under NSW CTP and workers compensation.
Getting home safely
NDIS, aged care and private pathways home, plus a discharge checklist.
Helping older clients stay at home
Referring to My Aged Care, CHSP vs Support at Home, and private help.
Centrelink evidence for clients
DSP medical evidence, carer medical reports and SU683 certificates.
Condition guides — dementia, autism, MS and more
Plain-English guides to living with a specific condition, written for the person and the family around them, each with its own printable PDF.
Get new guides as they’re published
Plain-English updates on NDIS changes, aged care and your rights, from our team in Colebee.
Questions about the guides
Are the guides really free?
Yes. Every guide is free to read online and free to download as a PDF. You don’t need to sign up or give us your email address.
Can I print the guides or share them?
Yes. Download the PDF and print it, or send the link to family, friends or your support coordinator.
Do I need to be a Kinship client to use them?
No. The guides are for anyone working through the NDIS, aged care or caring for someone, whoever provides their support.
How up to date is the information?
Each guide was checked against official government sources in October 2026, and lists those sources at the end. Rules and amounts change, so confirm the details with the official source before you act.
Is this medical, legal or financial advice?
No. The guides are general information only. Talk to your GP, health team, plan manager or the relevant government agency about your own situation.
Who writes the guides?
Kinship Uniting Services, a registered NDIS provider (4-GWVHCEY) based in Colebee, Western Sydney. Each guide is checked against the official pages listed in its sources.
Can’t find what you need?
Call us and we’ll talk it through. If we can’t help, we’ll say so plainly.
General information only. Kinship Uniting Services · Registered NDIS provider 4-GWVHCEY · 39 Victory Road, Colebee NSW 2761